“Any publicity is a good publicity”!
That was the case with so many restaurants in K-Town. No?
Napket was reviewed by so many bloggers, many wrote negative reviews… how did Napket team handle it? With total grace. The original idea of Napket serving food in plastic-ware was not accepted by many – although it is their style for those who know Napket. I for example went to Napket because many told me they did not like it and I ended up LOVING IT! (link) – Not only that… I got hooked and addicted to that place… its one of the most popular restaurants now at The Avenues
Burger King is another example… I once posted a very negative review about them (link) – their reaction? The Operation Manager at the time contacted me and asked me “NOT to remove my post” and instead he offered to take me to any Burger King of my choice to go see the kitchen of it. They took it as a constructive criticism, in which I had to write an updated post about it (link)
I am sure many bloggers encountered this at one point in time! Many experienced an incident (if not more) about reviews they posted…
It just saddens me that a restaurant had to file a lawsuit against Mark for writing a review about their restaurant (link) stating his “own” and “personal” opinion. I read it at the time, and read it again (twice) today to find out what really triggered them in the first place… it wasn’t THAT bad to be quite honest!!!
They should have just let it go right then and there… or even better? Contact him to know what the problem is/was? Try to fix it and maybe make it up to him.
I think we dont have the same tastebuds no matter how influential we are! I personally go to restaurants because I want to go… even if I read bad reviews about’em! That would never stop me from experiencing…. As a matter of fact, I get tempted to go because of this.
What do you think?
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