I was thrilled to hear that The Avenues will be a smoking-free mall starting January 1st 2011. As a matter of fact I was there on that day to run quick errands in the afternoon. The mall was PACKED and everyone was smoking. I kept posting updates on my Twitter about it and how disappointed I was 😦 No one seemed to care or even aware of their new “healthier” movement. I went again yesterday and while sitting at Pinkberry, the table next to us was literally a chimney! Three ladies were smoking NON-STOP! I asked the staff about it and they said it was still allowed to smoke in restaurants and cafes! Seriously? Doesn’t that defies the whole purpose of “Smoking-Free” Mall?
Anyways… Mark also posted about it on his blog with few good suggestions to take into consideration (link)
I really hope they listen like Saso did when I tweeted about it! I was so upset that the restaurant placed “No Smoking” signs on each and every table yet when people asked for ashtrays they allowed them to smoke… but check out this:
Now that what I call great customer service/customer retention program 😉